SHOPPER EXPERIENCE IS THE MOST IMPORTANT SECRET SHOPPER COMPANY IN BRAZIL
WITH MORE THAN 120 000 SHOPPERS ALL OVER THE COUNTRY,
WORKING FOR COMPANIES IN ALL BUSINESS SEGMENTS.
HOW DOES IT WORK?
EXPERTISE+
INNOVATION
Do you know why we do it well? It is our nearly 30 years of experience in the research business, combining well-respected professionals’ expertise and an original approach to public opinion in Brazil: Mystery Shopping. An intelligent tool designed to efficiently evaluate your brand’s image in the market.
MYSTERY SHOPPING
We offer over 120 000 actual customers perfectly qualified to act as secret shoppers across the country in order to help improve your business. Along with a full and detailed report our costumers receive a strategic plan that helps them to make decisions.
And what you do not like?
Stinginess, greed and individualism
Who do you consider to be an example?
English businessman and great philanthropist Richard Branson.
What do you do to build a better world?
I volunteer in an animal-mediated therapy project. I take my dogs to visit seniors in homes, children in hospitals, sick people in ICUs, and handicapped institutions. I make the link between my love of people and my love of animals.
What is your dark side?
Behind every successful businesswoman there is... a dog! In my case, several dogs I adopt or find on the streets.
As a mystery shopper, what is your greatest dream?
Oh, I am the most demanding shopper ever! I’ve been living and breathing this for 24 years. My greatest dream is to shop online effortlessly, get the product fast, and the right product for that matter!
And what you do not like?
Lack of ethics
Who do you consider to be an example?
My father.
What do you do to build a better world?
I treat others the same way I want them to treat me… Respecting and teaching them to do the same.
What is your dark side?
I practice water and snow extreme sports.
As a mystery shopper, what is your greatest dream?
That my job will help change customer service standards.
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